Shipping

We will make sure that your order is processed and shipped as quickly as possible. Below you will find the details about our shipping conditions:

Shipping costs: Orders above [insert amount] are shipped free of charge. For orders below this amount, the shipping costs are [insert amount].
Delivery time: We aim to deliver your order within [insert number of days] working days. Please note that delivery times may vary depending on the destination.
Track & Trace: As soon as your order has been shipped, you will receive an email with a track & trace code, so that you can easily track your package.
Returns

Not satisfied with your purchase? No problem! With us you can easily return. Read our return conditions below:

Return period: You have [insert number of days] days to return a product, calculated from the date of receipt.
Conditions: The product must be returned unused, undamaged and in the original packaging.
Return process:
Contact our customer service via [insert email address] to submit your return request.
Fill out the return form that you will receive from us.
Send the product together with the completed return form to the specified return address.
Refund

After receiving and inspecting the returned product, we aim to process your refund within [insert number of days] business days. The amount will be refunded to the original payment method.

Do you have any questions about shipping or returns? Feel free to contact our customer service via [insert email address] or [insert phone number]. We are happy to help you!